Excellent New Orleans restaurant management recommendations from Jon Purvis? We know what you’re thinking: Manual inventory is traditionally time-consuming. Luckily, advances in tech mean there are inventory management solutions that automate the process, which saves serious time and increases margins to boot. If you’re in a state that permits hosting happy hours, this can be a prime opportunity for your restaurant to bring in additional sales. Happy hours, which typically fall on weekdays between 4-7 p.m., are ideal for people who are getting off of work and looking to meet up with coworkers or friends for a quick drink before heading home. Come up with a few easy-to-make drinks and appetizers that are discounted to entice customers, like half-off nachos or $5 margaritas. You can even go as far as to create full happy hour menus.
The conventional way of dining-in is over—at least for now. And your restaurant needs to adapt to the “new normal” as soon as possible. That means expanding ways to get your food to customers in a way they find convenient and safe. Need an example? Look at the fine dining restaurant Canlis in Seattle. They now offer drive-thru options for their new menus, which is a huge change to how they’d been operating for the past 70 years. And it paid off. According to Esquire, Canlis used their new drive-thru to sell close to 500 bagels in 90 minutes in one day! Long, extensive menus provide customers with options. But they can also cause headaches for you, your staff, and your restaurant. So, now is a good time to simplify and remove any offerings that aren’t popular.
Jon Purvis restaurant success tips and tricks : Be fair and consistent By treating all your employees fairly and consistently, you can help minimize conflicts, improve morale, and maintain high staff productivity levels for your restaurant. Manage performance effectively If an employee is struggling or not performing up to your standards, take action right away by providing feedback and support and disciplinary measures when needed. Deal with conflict promptly If there is an issue between individual employees or between an employee and a customer, it’s essential to address the problem quickly before it escalates.
Focusing on delivering excellent customer service, from greeting customers and taking orders to handle complaints and providing recommendations. Promoting your restaurant effectively, whether through social media marketing, print advertising, or word-of-mouth referrals. Keeping your restaurant clean, organized, and presentable, including conducting regular cleaning and maintenance routines. Offering high-quality food service at a reasonable price while carefully tracking your expenses and revenue to ensure that your business is profitable.
It’s also wise to have a well-maintained presence on Facebook, Instagram, Twitter, and LinkedIn. The ideal frequency of posts varies across each platform, but at least once a week is a good place to start. Once you’ve got the handle of regular posting, don’t forget to interact with your customers who message, comment, and like your posts on these channels. It’s another way to convey the feel of your brand, make fans feel special, and show your authenticity. If you’ve got the budget, you can also leverage paid social media ads to spread brand awareness about your restaurant and target certain audiences. They’re also easier to track — win-win.