High quality virtual CTO services from innovationvista.com? CEOs are in a complex quandary on information security. On the one hand this is a topic requiring deep technical expertise which is (usually) outside the wheelhouse of CEOs, unless they head up a security tech company. On the other hand, it has become abundantly clear that in the court of public perception (and for that matter, the court of law), it is considered a CEO’s personal responsibility to ensure that appropriate protections are in place to protect the information of a company’s customers – particularly consumers. No CEO wants to end up on the front page of the newspaper or sued for negligence over a breach.
Our Virtual CIO Service Brings You the Tech Expertise and Leadership You Need, at a Price You Can Afford See additional details at fractional CIO services.
A trick every CEO should know about cybersecurity: Achieving information security compliance with one or more government regulatory standards for information security (i.e. ISO 27001, NIST 800-171, HIPAA, NYDFS, etc.) is good, but not sufficient to ensure real cybersecurity. Historically, cybersecurity has been an area that is housed solely in the technology department of a company, whether that consists of one or twenty employees. But more and more executives are understanding the importance of being not only knowledgeable but also involved in the conversations and decision-making process when it comes to protecting their data.
Transitions can be among the most daunting and complex business events for leaders to navigate, and it is often the technology aspects of the change which lead to failure. For this reason, providing Transitional IT Leadership is one of Innovation Vista’s core service offerings. Our experienced consultants have been involved with multiple transitions of various kinds, and bring their expertise to bear on our clients’ challenges: Turnaround of failing companies or IT departments; Mergers & Acquisitions (M&A); Transition to new business models or markets; Change in exit strategy – private equity and IPO strategies; Interim IT leadership to coach successor or as preparatory to M&A. Transition events bring a unique set of challenges which not only add to, but significantly complicate, the ongoing workload involved with successfully operating an IT platform. Other organizations have an interest in unique longer-term IT leadership arrangements: Virtual CIOs – who fill the traditional CIO role as the “head of Information Technology” as a consultant, often part-time &/or remote; Fractional CIOs – who fill the role of CIO for 2 or more organizations at the same time. These structures don’t make sense for every organization, but they may offer a nice solution for some small and midsize companies seeking experienced leadership for lower compensation costs than they would have traditionally paid a full-time CIO.
Startup companies who avoid inheriting a large installed base of “older” technology find themselves at an advantage, for a period of time at least. Some of these startups – “unicorns” – are companies that reach a $1B valuation in an incredibly short time. Many older companies will never have a chance at that kind of growth due to the weight of their legacy infrastructure, and the maturity of their competitive landscape. It requires an increasing amount of research time to stay current with technological capabilities, and that will do nothing but increase. Business leaders, already stretched to the limit by the demands of their “day jobs,” simply cannot invest the time to stay informed and up to date of all of the changes happening in the technology industry. That is where tech consultants like Innovation Vista can help, since we spend a significant portion of our time staying current in order to advise companies on how to stay current, and how to adapt their cultures to be ready for constant change. See additional info at interim CTO.
The experts at Innovation Vista have brought our expertise together to collaborate on a unique approach to technology that we call Innovating Beyond Efficiency. Traditional IT strategies yield many efficiencies for organizations which invest time and effort into them. Processes are automated, systems are implemented to gather key organization data, and reports are standardized to analyze and communicate that data. These are valuable gains for an organization, and many of these capabilities have risen to the level of requirements for operating in the 21st century. Efficiency is nice.
But from my first-hand experience with multiple CRM launches, I can affirm that EVERY company enjoying high adoption of their CRM also shared these traits as an organization: Churn was minimal. Their sales teams were generally happy and envisioned their future career path staying with the organization, The approach was collaborative. Internal poaching of deals was blocked, and entering notes about a lead INCREASED a rep’s chances of benefiting from a future sale, There was space for long-term thinking. Near-term quotas, if present, were manageable and allowed sales staff to work a bit “on” their process not just “in” it, Required data entry, especially in the early stages of a lead, was kept to a minimum. AI was leveraged where possible to fill in gaps and infer data, Sales managers resisted micro-managing on tidbits and details in the CRM, and instead coached for optimum overall long-term performance.
When it comes to execution, team bandwidth will be more of a limitation. Given the economics behind the project(s) which “make the cut”, it will make sense to get them done as soon as possible. Consulting resources are the most common solution, either in staff augmentation or full outsourcing. If you can spare the leadership to oversee it, staff augmentation is a good model which also enables you to allocate as many in-house resources as possible to the project, for continuity of the vision and after its launch. Staff augmentation can be used not just for key project skill-sets, but also to back-fill temporarily for employees allocated to the project. If you really need a turn-key execution by a team already formed, there are many firms offering outsourced project services (pro tip: find a way to involve staff members as much as possible along the project timeline, and not just for a handoff at the end.) Read more details at aligning tech with business.