Top fractional CIO services by Innovationvista? Recent incidents should serve as sufficient motivation: UK National Health System – 16 hospitals’ systems were completely shut down by the WannaCry virus, tallying a cost of 100M in 2017. Atlanta – the city government was crippled by ransomware, disabling the city’s ability to operate or fund services in 2018. Marriott/Starwood – 500 million customer records breached in 2018, including birthdates and passport details. Capital One – 100 million customers credit card details and histories were breached in July 2019.
But what are companies to do who who can’t afford the escalated compensation packages demanded by experienced C-level IT leaders, despite having the same needs for this expertise? Most courses of action involve a trade-off either accepting less experience than ideally wanted and/or higher compensation costs for the position. With any approach, it is a difficult challenge for companies with limited budgets to get the experience they truly need for these critical decisions and responsibilities. Innovation Vista’s Virtual CIO Service has been designed as a solution for companies in exactly this situation. See a few more info on https://innovationvista.com/virtual-cio/.
A trick every CEO should know about cybersecurity: According to most cybersecurity surveys, over 60% of all data breaches originate from unauthorized access from one of your current or former employees, or third-party suppliers. It is vital that CEOs establish the appropriate cybersecurity “tone at the top” for their respective organization, regarding the importance of information security and how cybersecurity is everyone’s shared responsibility in a truly digital world. Establishing an organizational “culture of cybersecurity” has proven to be one of the best defenses against cyber adversaries. It is the people, not the technology, which can either be an organization’s greatest defense, or its weakest link against a cyber-attack.
Transitions can be among the most daunting and complex business events for leaders to navigate, and it is often the technology aspects of the change which lead to failure. For this reason, providing Transitional IT Leadership is one of Innovation Vista’s core service offerings. Our experienced consultants have been involved with multiple transitions of various kinds, and bring their expertise to bear on our clients’ challenges: Turnaround of failing companies or IT departments; Mergers & Acquisitions (M&A); Transition to new business models or markets; Change in exit strategy – private equity and IPO strategies; Interim IT leadership to coach successor or as preparatory to M&A. Transition events bring a unique set of challenges which not only add to, but significantly complicate, the ongoing workload involved with successfully operating an IT platform. Other organizations have an interest in unique longer-term IT leadership arrangements: Virtual CIOs – who fill the traditional CIO role as the “head of Information Technology” as a consultant, often part-time &/or remote; Fractional CIOs – who fill the role of CIO for 2 or more organizations at the same time. These structures don’t make sense for every organization, but they may offer a nice solution for some small and midsize companies seeking experienced leadership for lower compensation costs than they would have traditionally paid a full-time CIO.
Startup companies who avoid inheriting a large installed base of “older” technology find themselves at an advantage, for a period of time at least. Some of these startups – “unicorns” – are companies that reach a $1B valuation in an incredibly short time. Many older companies will never have a chance at that kind of growth due to the weight of their legacy infrastructure, and the maturity of their competitive landscape. It requires an increasing amount of research time to stay current with technological capabilities, and that will do nothing but increase. Business leaders, already stretched to the limit by the demands of their “day jobs,” simply cannot invest the time to stay informed and up to date of all of the changes happening in the technology industry. That is where tech consultants like Innovation Vista can help, since we spend a significant portion of our time staying current in order to advise companies on how to stay current, and how to adapt their cultures to be ready for constant change. Discover extra details on stabilizing it.
Innovation Vista has a unique approach to selecting consultants for our engagements; we only hire lead consultants with experience as C-level IT leaders or Partner-level consultants who have demonstrated track records of tangible business results impacting Revenue, Market-share, and/or Margin significantly for their employers/clients. Our network includes consultants with experience in all major industries: Communication Services, Consumer Discretionary, Consumer Staples, Energy, Financial Services, Healthcare, Industrials, Information Technology, Materials, Real Estate, Utilities and more.
IT and Training have to do their part. Of course, the tech CRM implementation team have to do their job well! Streamlining configurations, aligning terminology and workflow to your organization, accurately mapping and loading all the historical data they can get their hands on, developing an optimized training plan with consideration for different user personas and needs – all these aspects of the CRM launch are important. A poorly designed CRM, or one which with insufficient training, will struggle for adoption even if all the intangible cultural strengths are in place. We look at these aspects of a CRM implementation in our assessments…
I find that although everyone is slammed with workload in most companies, given the chance to contribute innovative ideas, they’ll find mental energy to devote to it. Busy-ness is not the same thing as creative exhaustion. As noted above, the best way to kickoff a brainstorm is to gather initial thoughts individually anyway. Give team members time to surface ideas over a few weeks, and their subconscious mind will work on the problem. Prime the pump with some example areas for major savings or new revenue – don’t just ask them to “submit great ideas”. Of the ideas submitted, my suggestion is to identify those which have the potential to be self-funding within a year of launch, i.e. which increase revenue or save costs annually at least as large as the project costs. Most of my clients are surprised to find multiple such options which are worth exploring; technology is maturing fast, and for all its negative aspects the pandemic is also creating opportunities for significant changes in how business is done. I suggest creating cross-functional teams to collaborate on each idea, as noted above. Even if staff bandwidth is limited, each person can hopefully participate on one such project, which might involve a one-hour weekly meeting/conference call, with reasonable expectations for each member’s time investment between calls. I’ve found that even if people are busy with “normal work”, they often have creative energy and are excited to participate in something like this on the side, over lunch, etc. Find a few more info on innovating in business.